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On Jan tenth 2014, we experienced a return flight from Miami to Seattle. This was a direct flight which must have been 6.5 hrs. We boarded about 30 min late, only to hear through the captain that we have been still watching for gasoline and continue to did not have affirmation regarding when, but that it will choose at least twenty min to refuel. Ultimately soon after one hour over the airplane, we had refueled, only to hear that an armrest was broken and we were being watching for a repair. We were around the strategy for 1.5 hrs, prior to choose-off. WHY, would you board travellers on that lengthy of a flight In advance of refueling, Specially not possessing an ETA for your fuel?

My daughter and I flew to Barbados for my Close friend”s funeral on Jul twenty third. We experienced a disservice and over the return flight, we have been forced to wait around one hour for any wheelchair. It was disheartening, and as anyone with cardiac wellbeing, it had been relatively scary.

March twenty five I flew from Austin to Ft Myers with a plane improve In Charlotte. When reserving my flight I asked for wheelchair help. Needed to hunt a person up in Austin. Was taken to gate 2hours ahead of time but was assured there can be support for boarding. Gate was improved without any one at he desk could uncover no guidance, and with terrific problem proceeded to new gate. All over again no assistance in boarding.

I attempted speaking to AA for restitution and obtained a “kind letter” apologizing for my working experience.

The crew associates ended up the most non caring I have at any time been with a flight with. It jogged my memory off my days in the hotel organization once we experienced union and non union teams. I will never fly American again I I must go west I'll travel.

Hi,I planned to inquire questions on deliver a cat through the U.S. to China, so I called your Chinese service. The girl known as Annie picked my telephone. I requested my query and she or he stated ” there is not any way” I explained an individual advised me it is possible. She stated ” They may be lying” she did not give me any rationalization. I chose to get in touch with once again, another girl answered my call.

This is with reference to flight 580 from charolet to Miami yesterday morning, After i to start with got to my seat I felt it had been just a large number. There was soda spilled inside the chair and arm more tips here rest. There was trash from the last flight at the back of the seat in advance of me. Once i asked to obtain it cleaned up I used to be presented no reaction and I was left to sit down in a sticky seat for almost three hrs! This was the worst in plane working experience I have at any time gained definitely.

I'm stuck in LA, simply because my AA FLIGHT 1927 on February third was cancelled! I am very dissatisfied!!! I wasn't provided a definitive response regarding why my flight was cancelled.

I are already an AA client for over 25 many years. Your service has become disappointing to convey the least. It is in all regions of service from sign in to , tavel to baggage managing.

I’m composing to precise how discontent I am Together with the way American dealt with flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled soon after getting delayed 4 6 hours. I had been flying to the rehearsal dinner and a marriage the subsequent day And that i skipped both equally events. The following day I had to fly to charlotte and after that to Memphis also to best it off bag didn’t appear on the flight with me And that i don’t know why.

Upon arrival in Panama with flight AA959 one of several 2 luggages, a Roncato luggage, ( pics connected ) price €189 arrived broken. I right away went to the appropriate office In the airport, where by the only real remark was which they handed me a « checking Write-up Problems notice », which I enclose herewith. I invested the next day shopping for a fresh luggage and attempting to get in contact with all your places of work by way of the telephone numbers indicated to the said doc without the need of, however, acquiring any reply – the mobile phone is rarely answered and the line goes blank following several minutes of waiting, regardless of which variety I dial. I Hence carry on my travel and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I yet again attempt to Make contact with your Place of work within the airport, but the only advice they might give me was to concern a complaint through your internet site, which I am now doing. Apart from the above, I do have Yet another – and possibly much more significant – criticism. At time of my reservation I paid an extra $88 ($44 Each and every) for more comfort seats. To my shock, the seats turned out for being the conventional – no additional – seats.

Looking at the post in Yahoo! about a AA rep creating “deaf and dumb” on their own luggage is impolite and so they have earned over a fake apology. you just misplaced a buyer.

I've constantly been a loyal client to AA and do not believe any of one's prospects need to be addressed Within this manner!

the AA individual within the AA terminal to become incredibly snide, when actually I'd accomplished every little thing in my Command to acquire on the plane in a timely manner.

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